Administration Assistant

Job Type: Full-time, Permanent

Salary: £23,000

This role is NOT open to applications from those who will require sponsorship under the points-based system. 

Job description

General Office duties

  • Dealing with post
  • Answering the telephone and passing on calls
  • Reception duties such as greeting and looking after visitors
  • Keeping computer records up to date
  • Filing
  • Using office equipment such as printers, photocopiers and fax machines
  • Creating spreadsheets to assist management reporting systems

Admin support

  • Co-ordinating weekly timesheets (agency usage)
  • Preparing required copies of requested paperwork from Team Leaders
  • Sending and monitoring receipts of policy updates
  • Holding and maintaining IT inventory
  • Maintaining security systems in relation to supported living services (key safe, laptop, password information, motability vehicles, ensuring changes following staff leaving)

Learning & Development support

  • Assist the Training & Development manager to ensure all documentation relating to inductions and training courses is kept up to date

Operations support

Monitoring systems:

  • Electronic filing of operation team reviews, support plans, meetings, checks etc.

Recruitment & Selection:

  • Preparing induction packs for new starters
  • Organising induction timetables, including all training needs and shadow shifts
  • Contacting candidates prior to training to check attendance
  • Organising training room (preparing refreshments when needed)
  • Planning, monitoring and inputting online training completed

Workforce planning:

  • Composing and sending contract change letters

Team working

  • Promote positive working relationships which in turn promote the positive reputation of Glenelg Support Ltd

Personal and professional development

  • Attend any identified training courses relevant to the role
  • Participate in supervisions & appraisals

If you feel you have what we are looking for in our Administration Assistant, then click “Apply” now – we’d love to hear from you!


  • Company pension
  • Free parking
  • On-site parking



  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Apply for this position

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Have you previously cared for children/adults with learning disabilities/challenging behaviour
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